The regulatory craft : controlling risks, solving problems, and managing compliance / Malcolm K. Sparrow.Material type: TextPublisher: Washington, D.C. : Brookings Institution Press, 2000Description: 1 online resource (370 pages).Content type: text Media type: computer Carrier type: online resourceISBN: 0815780656 (pbk. : alk. paper); 9780815780656; 9780815798286.Subject(s): Trade regulation -- United States | Industrial policy -- United States | Compliance -- United States | Administrative procedure -- United States | Government paperwork -- United StatesOnline resources: Read Full Text Online |
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"Council for Excellence in Government."
pt. 1. The challenges of regulation. Pressures. Ideas. Party politics. Customer service : merits and limits. Process improvement : merits and limits -- pt. 2. The emergence of regulatory craftsmanship. Innovations. The elements of reform. The search for results that count. Problem solving : a different kind of work. The stages of problem solving. The problem-solving infrastructure. The Boston gun project. Of strategies reactive, preventive, and proactive. Balanced versus integrated compliance strategies -- pt. 3. The elusive art of risk control. Centrality of the risk control challenge. Finding resources, making space. Managing discretion. Intelligence and analysis -- pt. 4. Demonstrating results. Measuring a risk control performance. Connecting the fabric. Conclusion.