The employee experience : how to attract talent, retain top performers, and drive results / Tracy Maylett, Matthew Wride.
By: Maylett, Tracy [author.]
.
Contributor(s): Wride, Matthew [author.].
Material type: 
BookPublisher: Hoboken : Wiley, 2017Description: xvii, 219 pages : illustrations ; 24 cm.Content type: text Media type: unmediated Carrier type: volumeISBN: 9781119294184 (cloth).Subject(s): Employee motivation | Employee retention | Employees -- Attitudes | Job enrichment | Corporate culture | Talent management
Contents:
Introduction -- Great expectations -- You're digging in the wrong place -- The expectation gap -- Ask your doctor about expectation alignment dysfunction -- An intentional framework -- Three contracts -- The brand contract -- The transactional contract -- The psychological contract -- Trust -- Moments of truth -- Magic -- Building the extraordinary.
| Item type | Current location | Call number | Copy number | Status | Date due |
|---|---|---|---|---|---|
Book
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Main Collection | 658.310.834 MAY (Browse shelf) | 1 | Checked out | 03/11/2017 |
Includes index.
Introduction -- Great expectations -- You're digging in the wrong place -- The expectation gap -- Ask your doctor about expectation alignment dysfunction -- An intentional framework -- Three contracts -- The brand contract -- The transactional contract -- The psychological contract -- Trust -- Moments of truth -- Magic -- Building the extraordinary.
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